Dishes Standard Booking Policies and Terms  

Please note the booking policy above is our standard terms and conditions, bookings that are for large groups or exclusive bookings may from time to time have different terms.

⏰ “Dishes” is open Wednesday–Sunday. Book online for a 1.5hr sitting

☎️ Contact Details

The restaurants contact details can be found via our website contact page

✨ Payment Types 

We’re a cashless and paper free restaurant, so while we can accept cash, we don’t carry change and recommend card payments where possible.

We also use Sunday — simply scan the QR code at your table to pay via your phone and receive your receipt instantly ✨

It’s quick, easy, and helps support our sustainability efforts by reducing paper waste.

The restaurant operates a discretionary service charge of 12.5% in line with the legislation 100% of the service charge is allocated to the team not retained by the company.

✨ Gift vouchers

Using a gift voucher? Send voucher details at least 48 hours before your booking so we can accept it. Please note all vouchers have their own addition terms exclusive and in addition to our standard terms.

⏰ Please arrive on time

We have a lounge or bar for pre/after drinks. Arrive at your booked time — we can only hold tables for 15 minutes before marking them as no‑shows. We’ll try to help late guests, but as the restaurant is small sometimes we are unable to make adjustments to defined booking times.

⚠️ All dietary

All dietary requirements and allergies must be discussed with the restaurant prior to making a reservation. Our menus change regularly in line with seasonal produce and ingredient availability. As a result, we may be unable to accommodate dietary requirements or allergies that are disclosed after a reservation has been made or on the day of dining. Failure to notify us in advance may result in us being unable to safely cater for your requirements and, in some circumstances, dining may be refused. This is the last outcome we would wish for any guest, and we therefore strongly encourage early discussion to ensure we can provide the best possible experience. Please also note that our kitchen is extremely small and handles a wide variety of ingredients. Whilst we take allergen management seriously and follow strict procedures, we cannot guarantee that cross-contamination will not occur. Guests with allergies, intolerances or dietary requirements should therefore exercise their own judgement when making a reservation and, where there is any doubt regarding the severity of an allergy, we recommend erring on the side of caution and discussing the matter with us before booking.

⚠️ Tiny space — big responsibility - Cancellation Terms

Our place is cosy, so every booking really matters. Because no-shows and late cancellations hit us harder than most, we ask that card details are saved at booking and held per person.

Free tweaks — know the cut-offs 

• Change, reschedule, or cancel up to 3 days (72 hrs) before your booking — no charge.
• Changes, no-shows, or cancellations within 72 hrs = £20 per person.
• Bigger groups need more notice: parties of 6+ = 7 days and a deposit is required
• Exclusive use = 28 days, Deposit and Minimum Spend Applies

⚠️ Additional Notes

Please note guests who are unable to dine due to failure to advise of dietary needs or allergies are considered a cancellation/no show for the purpose of this policy. Please note the cancellation terms apply to all bookings including those made within the cancellation periods defined below.  Please note if your booking is made within the cancellation periods the timmings still stand and this means your booking can not be amended or cancelled.

✋If we refill your spot

Don't worry thought, If you’re charged but we manage to refill the seat/table, we’ll issue a credit voucher for a future booking to ensure you don't lose out.

✋ Heads up — policy is final

We appreciate no one likes to be charged, we honestly don’t like charging guests we ultimately want you to attend and enjoy “dishes”, our team and Guest Services however can’t override the policies, so please don't be offended when we are unable to amend these.

✋Walk-ins & Same-day waitlist

We can support walk-ins