GENERAL QUESTIONS

What are your hours of operation?

Dishes Opening Times

Wednesday, Thursday & Friday – Dinner Only 17:00-20:30
Saturday – Lunch 12:00–15:00 and Dinner 17:00-20:30
Sunday – Lunch 12:00–17:00
Monday and Tuesday – Closed however available for private hire

How can I contact you?

In case you need to speak to us, choose one of the following options:

- Email “Guest Relations” at: Hello@openrestaurants.co.uk - If you choose to contact us via email please mention the restuarnt your enquiry relates too.
- Whats App Business Chat: +447547105434 or via Link to Whats App
- Call “Black and Green Guest Services” on: +44331 630 9620
Telephone Lines Open:
Monday – Saturday 12:00 - 17:00
- Email our Events Team for Exclusive Use at Events@OpenRestaurants.co.uk

What is your address and how do I get there?

Our address: 194 High Street, Prestatyn, Wales, LL199BW

Google Maps

Use Waze to drive to Restaurant Dishes, 194 High Street, Prestatyn, Wales, LL199BW, England:

Waze

Do you have a website?

Yes we do, please click on the button to visit our website:

Check out our website!

Do you have social media?

Do we have social media? You bet! We love connecting with our guests and sharing what we're up to. Follow us on FACEBOOK and INSTAGRAM

What type of cuisine do you serve?

At Dishes in Prestatyn, we serve a modern British and International sharing plates cuisine, heavily focused on locally sourced Welsh ingredients. We offer a casual fine-dining experience with a revolving menu that blends British staples with diverse global influences. 

What is the atmosphere like?

Picture this: You walk in, and you're immediately greeted with a warm, friendly vibe. We're all about a casual and relaxed experience, so leave the stuffiness at the door. Think good food, good company, and a place where you can truly be yourself. We're all about creating a space where you can unwind, enjoy yourself, and maybe even strike up a conversation with someone new. Basically, we're the kind of place where you can wear your favorite jeans, laugh out loud, and feel right at home.

What is your price range?

We strive to offer a range of options to suit different budgets and appetites. We want everyone to enjoy a fantastic meal with us!
If you're feeling adventurous and want the full experience, our Chef's Choice menu is £85.00 per person. It's a fantastic way to try a variety of dishes and let us take care of the decisions!
A selection of snacks, small plates, large plates and dessert can be found on our menu from £8 to £34.

Do you offer takeout or delivery?

No, we don't. Our food is crafted with love and designed to be enjoyed in our restaurant, where the atmosphere and experience enhance every bite. We want you to savor the moment, relax, and let us take care of everything. Come on in and treat yourself!

Do you have outdoor seating?

Due to the location of our venue we don't have any outdoor seating.

Do you have a dress code?

No, we don't. Come as you are! We want you to feel comfortable and relaxed. Whether you're in jeans and a t-shirt or dressed up for a special occasion, you're welcome here. The most important thing is that you come ready to enjoy a great meal and a good time.

Do you accept reservations? How can I make a reservation?

Yes we do take reservations and also welcome walk in guests. 
You can book a table online via our website, just follow this LINK

What is your policy on cancellations?

Free tweaks — know the cut-offs!
Change, reschedule, or cancel up to 7 days before your booking — no charge.
Changes, no-shows, or cancellations within 7 days = £50 per person.
Bigger groups need more notice:
- more than 6 guests: 14 days.

Is there parking available?

There are several parking options in the vicinity of 194 High Street, Prestatyn, Wales, LL199BW. 
Please see a list of options:

Parking options near Black and Green


To get the most up-to-date and specific information, I recommend checking these resources:

Google Maps: Search for "parking near 194 High Street, Prestatyn, Wales, LL199BW" on Google Maps. It will often show real-time availability and prices.
Parking Apps: Apps like Parkopedia or JustPark can help you find and compare parking options.

MENU

Can I see your menu? 

Absolutely! You can find our sample menu right here on our website.

Please keep in mind that the menu is a sample and is subject to change based on seasonal ingredients and our chef's latest culinary inspirations. We're always experimenting and trying new things, so you might find some exciting additions when you visit!

Can you accommodate dietary restrictions or allergies?

Absolutely! We're happy to help you enjoy your meal safely. To ensure we can best cater to your needs, please reach out to us at least 72 hours before your visit. This gives our team ample time to prepare and make any necessary adjustments to your order. We want to ensure you have a delicious and worry-free dining experience!

Do you have a kids' menu?

Young guests are welcome as long as they participate in dining from our regular menu. We do not have high chair and baby changing facilities.

Can I customize a dish?

We're all about giving you what you want. We're not robots, we're chefs! Within reason, of course. We're happy to tweak things, swap ingredients, and generally bend over backward to make your meal perfect. But, please don't expect us to completely reinvent a dish. We've got a vision, a flavor profile, and frankly, some things just work. So, ask away, but be prepared for a "maybe" or a "we can try!" :) We'll do our best to make you happy, within the glorious confines of culinary artistry.

Do you use fresh/local ingredients?

Of course, we do! We're not about that frozen-in-a-factory, shipped-from-across-the-world nonsense. We believe in flavor, and flavor comes from fresh, local ingredients. We source the best we can find, supporting local farmers and producers whenever possible. It's better for the food, better for the community, and frankly, it just tastes better. So yeah, expect deliciousness, because we're serious about our ingredients.

Do you offer any desserts?

Oh, you bet your sweet tooth we do! We've got a selection of desserts that are designed to be the perfect punctuation mark to your meal. Think decadent, delicious, and definitely worth saving room for. We believe a meal isn't truly complete without a little something sweet to finish it off. Check out our menu for the current offerings – they change with the seasons, but the deliciousness is always a constant. Prepare to be tempted!

Do you have a wine list?

Absolutely! We've put together a wine and drinks list that's been carefully curated to complement our food and elevate your dining experience. We believe the perfect pairing can take a meal from great to unforgettable.

Our selection is always evolving with the seasons, so the list you see today might be slightly different tomorrow. If you'd like to see our current offerings, just drop us an email and ask! We're happy to share the latest and greatest with you. Cheers to good food, good company, and great drinks!

RESERVATION & SEATING

Do you take reservations?

Absolutely! We've made it super easy to book a table online right here on our website:

BOOK NOW!

But, if you're feeling spontaneous, walk-ins are always welcome, too! We'll do our best to seat you as soon as possible, as long as we have space. So, whether you plan ahead or decide on a whim, we'd love to have you! Just be warned: our tables fill up fast, so booking is always a good idea if you have your heart set on a specific time.

How do I make a reservation?

To make a reservation with us just head to our booking page: https://www.sevenrooms.com/experiences/restaurantdishes and choose from the options:

"Book Dishes" - choose this option for standard reservation. Just follow the process chosse your preferences and secure the booking with your card details. 

"Book Dishes with a Voucher" - This booking page is for guests with product-based vouchers from providers like Red Letter Days, Virgin Experience, Buy a Gift, Gift Pro, Direct, and other third-party companies.
lease make sure you provide your voucher details during the booking process as we have a dedicated team who deals with third party vouchers rather than the venue itself.
If your voucher is a monetary value voucher, please use the ""Book Dishes" option instead — this ensures your booking goes smoothly.

 

Can I request a specific table?

You're welcome to make a table request when you book! We'll always do our best to accommodate your preference, but please keep in mind that we can't guarantee specific tables as it depends on availability.

Do you accept walk-ins?

Yes, we do! You're always welcome to pop in. Just keep in mind that if we're busy, there might be a bit of a wait. On special days, we're usually fully booked, so we appreciate your understanding if we can't seat you right away.

What is your policy on late arrivals?

We understand that things happen! We'll hold your table for 15 minutes past your reservation time. If you're running later than that, please let us know! After 15 minutes, we might need to give your table to someone else.

Can I make a reservation for a large party?

Yes, we'd love to host your group! Our restaurant can seat up to 23 people. We'll create a special offer just for you! Simply email our events team at events@openrestaurants.co.uk, and they'll be happy to help.

Do you have private dining rooms?

Unfortunatley we don't have private dining rooms as our restaurant is very small and intimate, but we are happy to discuss exclusive use of the restaurant. Contact Guest services with your details and they will get back to you.

Is there a time limit on tables?

Yes! We want to make sure everyone has a great dining experience.
All guests are allocated for 2 hours for dinner from Wednesday to Saturday and 1.5 hours on Saturday and Sunday lunch time. 

VOUCHER RESERVATIONS

In this section you can find every information regarding bookings with gift vouchers, including Virgin Experience, Buy a gift, Red letter days and GiftPro.

How can I book with a voucher?

To make a reservation using a gift voucher please follow this link:

BOOK WITH VOUCHER

Why is a supplement applied when using a voucher on certain evenings?

Regarding Vouchers and Supplements at Dishes:

We want everyone to enjoy the Dishes experience, and we welcome vouchers as a way to do just that! However, because we're popular (and because some evenings are extra special), there are a few things to keep in mind:

Peak Time Supplements: On Friday and Saturday evenings, when demand is particularly high, we apply a £15 per person supplement for voucher use. It's a small charge to help us manage the flow and ensure everyone has a great time.

Supplement-Free Times: To avoid the supplement, we invite you to join us on Wednesday and Thursday evenings, or Saturday lunch. Your voucher will be honored in full during these times!

Special Occasions: Dates like the Christmas period, Mother's and Father's Day, and Valentine's Day (plus any other dates we define on our website) will also be subject to the supplement. We're celebrating, and we want to make sure we're staffed and stocked to give everyone the best experience possible.

Supplement Details: The supplement is charged at the time of booking and cannot be covered by the voucher itself.

We hope this explanation is clear! We believe this offers a good balance, giving you flexibility and ensuring we can deliver the Dishes experience you deserve, no matter when you choose to visit. We can't wait to see you!

What can I do if my voucher expired?

In case you run out of time, please contact the voucher issuing company directly. They are best equipped to offer specific assistance and provide options, such as extensions, for a nominal fee.

Why are my card details needed to make a booking?

To secure your reservation at Dishes, including those made with a gift voucher, we require card details. This serves to confirm your acceptance of our terms and conditions, specifically our cancellation policy. We thank you for your understanding.

Are there any potential supplementary costs when dining with a voucher?

While a voucher covers a portion of your experience, please be aware that additional costs may apply. These could include à la carte beverages or any extras beyond the voucher's specific inclusions. Furthermore, a mandatory 12.5% service charge is applied to the final bill. We aim to ensure complete transparency, allowing you to fully anticipate the nuances of your evening.

PAYMENT & POLICIES

What forms of payment do you accept?

We accept most major card types except AmericanExpress, cash payment is also accepted.

Do you accept credit cards?

We do accept credit cards as well as debit cards. Most major card types are accepted, except AmericanExpress.

Do you accept contactless payments?

Yes, we do accept contactless paymen as well as ApplePay and GooglePay.

Do you have a minimum spend?

No, we don't! We want you to enjoy your experience to the fullest. We do ask that when you book a table, you plan to order from our food menu.

Do you have a gratuity policy for large parties?

A 12.5% service charge is applied to every bill, irrespective of the party size. This allows us to ensure the highest standards of service for all our guests.

Do you offer gift cards?

Absolutely! Gift cards are a great way to treat someone special. You can buy them here: BUY GIFT CARD

ACCESSIBILITY & AMENITIES

Is your restaurant wheelchair accessible?

Sadly, not. Our dining area is set up with high-top tables and stools, which makes it a bit tricky for wheelchair access.

Do you have high chairs or booster seats?

We don't have high chairs or booster seats. 

Are pets allowed?

We love animals, but we're not able to welcome pets inside the restaurant.

Do you have a bar area?

No, we don't have a separate bar area. Our focus is on the dining experience.

Do you have TVs?

We don't have any TVs. We hope you'll enjoy the conversation and the food!

Do you have live music or entertainment?

We don't have live music or entertainment. We aim for a more intimate dining experience.

Do you have baby changing facilities?

We don't have baby changing facilities, as our experience is designed for a more grown-up dining experience.

SPECIAL EVENTS & SERVICES

Do you host private events?

Dishes offers the possibility of private events. Inquiries should be directed to our Guest Relations team for specific details and availability.

Do you have any special promotions or events coming up?

Information regarding special promotions or events will be announced on our social media channels. We encourage you to stay informed by visiting these platforms.
INSTAGRAM
FACEBOOK